IT Support
Third Line Support Engineer
3rd Line Support Engineer
Portishead – Hybrid
Up to £45,000 + Benefits
I am representing an accredited Microsoft Technology Partner and IT Managed Service Provider who can bring on an excellent 3rd Line Support Engineer to join the growing team. You can expect to be supporting the wide client base with various IT issues.
Responsibilities for the 3rd Line Support Engineer:
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Engage with customers through various channels to provide effective service to customer end users
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Prioritisation and management of allocated tickets, ensuring these are resolved within agreed SLAs
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Provide in depth diagnosis and resolutions of incidents
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Be a point of escalation for technical queries from the 1st and 2nd line teams
Skills & Experience
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Previous experience of proving IT support at 3rd line level
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Experience of administering and supporting the latest Microsoft Technologies
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Ability to build, configure and support Windows desktop systems
This role offers an exciting and challenging opportunity to positively contribute to the success of a growing company. The role offers ample opportunity to progress your career further with routes into cyber security. If you have strong self-initiative and the ability to thrive in a fast-paced environment, please apply with your CV.
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Software Engineering
Lead Developer
Lead Developer London-Hybrid Up to £75,000 DOE Insurance, C# .Net I am exclusively working with a leading member-owned insurance organisation who are on an exciting path of growth and development. As part of this, they are looking to bring on a Lead Developer to work with their Digital Member Services team, who will contribute to a variety of exciting digital-based projects for members and customers. As the Lead Developer, your day-to-day will be: Approximately 80% of your time will be spent on hands-on software development in a tech stack including C# .Net, Microsoft Azure, and Azure DevOps You’ll work in a cross-functional Product team, working in an Agile way Around 20% of your time will be spent managing and mentoring 2 developers in the team The organisation are looking to create a ‘Development Pratice’ to ensure consistent excellence in software development across the whole team- they’d love you to get involved in this! Experience in the following would be beneficial for this Lead Developer role: Strong expertise in .Net framework, C#, and Microsoft Azure technologies. Extensive experience in designing and developing enterprise-level applications. Proficiency in CI/CD tools and practices, such as Azure DevOps. Experience mentoring or managing a small team Experience within an insurance organisation, or within marine/shipping/logistics, would be beneficial but is not essential. This is a Lead Developer role with fantastic long-term potential, as well as excellent benefits: bonus, 15% pension, private healthcare, and much more. You’ll work on a hybrid basis from a central London office, spending approx. 2 days per week in the office. We are actively encouraging applications from women, neurodiverse candidates, and people from less-represented backgrounds in IT for this role. If you need any adjustments for an interview process or for a role, please apply and speak to our TRIA consultants who are trained in supporting diverse applicants. If you are looking for flexible or part-time work, please don’t hesitate to apply and discuss this with the team. We look forward to hearing from you!
Project & Programme Management
Project Manager
Key Responsibilities: Design and execute comprehensive communication plans to support programme delivery internally and externally (partners and key stakeholders). Create and manage detailed program schedules encompassing key milestones, timelines, and resource needs. Cultivate and sustain robust relationships with both internal and external stakeholders. Experience Required: Proficient understanding of the retail value chain, consumer challenges, and opportunities presented by digitisation. Demonstrated experience in formulating clear action plans and successfully executing them. Minimum of 2 years supporting and delivering digital based projects.
Infrastructure & Networks
Network and Infrastructure Manager
Infrastructure and Network Manager Bristol- Hybrid £60,000, Private Healthcare, 10% Bonus My client are a leading legal firm, who are excited to be bringing on an IT Infrastructure and Network Manager to join the team. You'll be excited to drive forwards a team of infrastructure and networking professionals, defining and delivering a roadmap of Infrastructure and Networking progress as well as ensuring excellent day-to-day operations of the team. This Infrastructure and Network Manager position will involve the following day-to-day: Ensuring that the firm’s IT network and infrastructure meet agreed availability and performance KPIs Owning responsibility for the delivery of all IT network and infrastructure and platforms to support our enterprise applications Managing a team and third-party suppliers delivering infrastructure to large B2B organisations Using and managing technology including VMWare (virtualisation and VDI), MimeCast, Symantec Anti-Virus, Palo Alto firewalls, Mitel Telephony, BES, Mobile Iron, Video Conferencing and Audio-Visual Equipment, Microsoft Cloud Technologies, Active Directory, Group Policy, SCCM Team leadership and management If you have some or all of the above experience, and would like to be considered for this IT Infrastructure and Network Manager position, please make a direct application. Please note that only applications within a commutable distance of Bristol will be considered for this role.