Business Analyst
Location: London / Hybrid
Contract: 12-month FTC
We're looking for an experienced PLM Business Analyst to join a major digital transformation programme focused on re-engineering product development processes within a fashion retail environment. This is a fantastic opportunity to influence a high-profile initiative from the early stages and help deliver a modern, efficient operation.
About the Role:
As PLM Business Analyst, you'll play a key role in implementing a new Product Lifecycle Management (PLM) system. You'll work closely with business and technical teams to capture requirements, design processes, and coordinate activities across multiple workstreams. Responsibilities include:
- Running workshops to gather detailed requirements from Buying, Merchandising, Design, Technical, QA, and Supply Chain teams.
- Documenting business processes and requirements for configuration and training.
- Supporting data readiness activities (attributes, product hierarchies, vendor data).
- Coordinating with the PLM vendor and internal teams to ensure smooth delivery.
- Supporting testing cycles (UAT), defect management, and training preparation.
- Maintaining governance documentation (project plans, RAID logs, decision logs).
What We're Looking For:
- 5+ years' experience as a Business Analyst.
- Strong knowledge of PLM systems and processes relevant to fashion retail.
- Experience in multi-channel fashion retail environments.
- Skilled in process documentation, workshop facilitation, and stakeholder engagement.
- Proven ability to support system/integration testing, UAT, and training delivery.
- Excellent organisational and communication skills.
