Product Ops Co-ordinator

ProductOps Co-ordinator - Elevate Product Operations with Efficiency

(£40,000 - £50,000 + Amazing benefits!)

Based in Bristol - Hybrid (3 days on site mandatory)

Are you someone who loves making processes smoother, ensuring teams work seamlessly, and driving efficiency across product operations? If you're highly organised, proactive, and passionate about enabling product teams to excel, this is the perfect opportunity for you!

What's the Role?

We're looking for a ProductOps Co-ordinator to support the ProductOps Manager in optimising workflows, enhancing collaboration, and ensuring product teams operate at their best. You'll play a key role in streamlining processes, maintaining essential documentation, and ensuring alignment across teams.

Your Impact:

Streamlining Processes & Best Practices

• Help refine and implement standardised workflows across product teams.

• Identify inefficiencies and propose scalable solutions to improve operational effectiveness.

• Maintain and update Standard Operating Procedures (SOPs) to ensure consistency.

Optimising Tools & Documentation

• Manage and improve the use of product management tools to drive team efficiency.

• Develop and maintain templates for roadmaps, documentation, and operational processes.

• Ensure easy access to key product information, including specifications, user feedback, and project updates.

Data & Performance Insights

• Gather, organise, and analyse product data to support decision-making.

• Create dashboards and reports to track product health and team performance.

• Monitor and refine key performance indicators (KPIs) that measure product team success.

Cross-Team Collaboration & Communication

• Act as a key link between product, engineering, and other business functions to enhance communication.

• Coordinate cross-functional projects and help teams prioritise initiatives.

• Foster alignment and collaboration between product and non-product teams.

Knowledge Sharing & Documentation

• Develop and maintain a centralised knowledge hub for roadmaps, product specs, and key updates.

• Standardise documentation practices across teams to reduce information gaps.

• Support the upkeep of holistic roadmaps that provide clear direction across product tribes.

Day-to-Day Operations & Support

• Take care of key operational tasks, allowing product managers to focus on innovation.

• Assist in onboarding new team members and ensuring smooth knowledge transfer.

• Support incident management by tracking and documenting follow-up actions.

What You Bring to the Table:

• 2+ years of experience in product operations, project coordination, or a similar role.

• Exceptional organisational skills with a sharp eye for detail.

• Strong proficiency in product management tools (e.g., Jira, Confluence).

• A data-driven mindset with a knack for deriving insights from numbers.

• Experience working in fast-paced, cross-functional environments.

• Familiarity with agile methodologies and product development frameworks.

• Strong stakeholder management and communication skills.

• A background in the automotive or mobility sector is a plus (but not essential).

Why You Should Apply:

This is more than just a support role, you'll be at the heart of ensuring product teams function at their best. If you love solving operational challenges, driving efficiency, and playing a key role in product success, we'd love to hear from you!