Service Delivery Manager: HR & Finance

West Midlands
£65000.00 - £70000 per annum
Permanent

Posted on Tue Oct 2025

Service Delivery Manager - Finance & Back Office Applications
Circa £70k per annum + benefits (Up to 20% bonus, life assurance and 25 days holiday + bank holidays)
Hybrid - 2 - 3 days per week in Parklands office

Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the business will transition from a federated model to a centralised global structure, supported by significant investment in technology and a new global outsourcing model for IT operations.

This role sits within the Infrastructure and Service Operations team and will be responsible for overseeing the delivery and performance of a suite of finance and back-office applications provided by an outsourced vendor. You'll act as the primary liaison between business stakeholders, vendors, and internal tech teams, ensuring services align with business needs and deliver value.

We're looking for candidates with proven experience in:

  • Managing enterprise-grade finance and corporate back-office systems
  • Working at a global level with an understanding of different cultures and regional business needs
  • Thriving in fast-paced, complex environments
  • Winning hearts and minds across diverse stakeholder groups
  • Working with third-party and offshore providers to deliver high-quality services
  • Applying ITIL service management principles
  • Experience or knowledge of SAP/S4 Hana and other financial platforms

Please apply directly with your CV. If suitable, we'll be in touch to share more details.

Apply for this role:

    Share this role:
    Advertised By:
    Genna Mills

    Genna offers five years of recruitment experience, concentrating on understanding client needs to provide highly effective placement strategies. Her approach is rooted in a deep understanding of market dynamics and candidate capabilities, which helps her deliver tailor-made solutions that benefit both clients and candidates.

    Actions speak louder than words when it comes to ED&I and we’re proud to let ours do the talking for us. TRIA have a majority female workforce from director level down and to keep building on this, we embody a commitment to keep TRIA a safe, prejudice-free environment.

    TRIA Consulting is dedicated to delivering end-to-end services that unlock potential and maximise value. Unlike traditional recruitment, we focus on providing comprehensive consultancy solutions tailored to your organisation's unique objectives.

    TEL 0117 332 7000 | POST 14th Floor, Colston Tower, Colston St, Bristol BS1 4XE