Systems Manager

Systems Manager - Retail/Hospitality - Gloucestershire - to £50K + benefits

We have an exciting opportunity for an IT professional with broad experience of a range of applications and business systems to join our client in a management role with responsibility for a range of business systems and applications.

The successful candidate will have demonstrated experience in the design, configuration, and support of business-critical applications within retail and/or hospitality environments. Additionally, the role involves overseeing interfaces and integrations, and managing a portfolio of over 100 business applications and systems to ensure optimal performance, security, and alignment with business objectives.

The successful candidate will oversee the management of applications, ensuring they are properly licensed, secure, and optimized for performance, and lead the implementation, enhancement, and ongoing support of key enterprise systems, including POS, PMS, booking/reservation platforms, CRM, and CDP solutions. You will also manage the successful deployment of systems at new sites, and supervise system integrations to enable seamless data flow across platforms such as ERP, CRM, e-commerce, and mobile applications. The role will also involve management of vendor relationships, software contracts, service level agreements (SLAs), and licensing compliance.

Ideally you will have the following skills and experience:

• Background in retail and/or hospitality environments, particularly with point-of-sale (POS) systems
• Familiarity with booking systems

Please apply with CV to be considered. This role 100% office based.