Service Delivery Manager – Business Intelligence

West Midlands
£65000 - £75000 per annum + + Benefits & Bonus
Permanent

Posted on Fri Oct 2025

Service Delivery Manager - Business Intelligence
Birmingham - Hybrid (2-3 days a week)
£70,000-£75,000 + Bonus

Our client, a global leader in consumer services, is looking for a Service Delivery Manager to oversee the delivery and performance of all Business Intelligence and Integration applications.

You'll take ownership of service delivery, ensuring stability, performance, and continuous improvement of BI and Integration platforms. You'll work closely with offshore teams and internal stakeholders, helping to mature service processes and establish best practices across a growing environment.

We're looking for:


* Proven experience managing Service Delivery for BI and Integration platforms
* Experience creating and implementing service processes in developing or immature environments
* Strong stakeholder management and communication skills
* Previous experience leading offshore teams

If you meet some of the above requirements, please apply for more information.

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    Advertised By:
    Jake Elvin

    Jake specialises in the technology sector where he brings fresh insights and a proactive approach to the recruitment process. His ability to connect with both clients and candidates alike ensures effective and satisfying placements.

    Actions speak louder than words when it comes to ED&I and we’re proud to let ours do the talking for us. TRIA have a majority female workforce from director level down and to keep building on this, we embody a commitment to keep TRIA a safe, prejudice-free environment.

    TRIA Consulting is dedicated to delivering end-to-end services that unlock potential and maximise value. Unlike traditional recruitment, we focus on providing comprehensive consultancy solutions tailored to your organisation's unique objectives.