Network Engineer - Cisco/Juniper

Network Engineer – Cisco, Juniper

Location: Fully Remote
Contract Length: Initial 6+ months
Rate: Up to £325 per day (Inside IR35, DOE)

Overview

We are seeking a highly capable and proactive Network Engineer to support a Managed Services Operations Centre (MSOC). This role is critical in maintaining and enhancing customer network environments, acting as a senior technical escalation point, and ensuring the consistent delivery of high‑quality managed services.

You will work across a diverse customer base, supporting modern enterprise networking technologies including Juniper Mist, Aruba, Cisco, and leading firewall platforms, while contributing to service excellence and continuous improvement within a 24×7 managed services environment.

Key Responsibilities

• Provide 2nd/3rd line Network support and act as the final technical escalation point within the MSOC
• Ensure the stability, performance, and availability of customer network environments
• Manage incidents, changes, and service requests in line with ITIL processes and SLA commitments
• Lead the investigation and resolution of complex networking and infrastructure issues
• Maintain accurate technical documentation and ticket updates within ServiceNow
• Participate in a 24×7 on-call rota as required

Technical Environment

• Networking: Juniper (Mist), Aruba, Cisco – switching and wireless
• Firewalls: Fortinet, Palo Alto, Cisco, Check Point
• NAC: Cisco ISE, Aruba ClearPass
• Core Services: DNS, DHCP, VLANs, certificates
• Virtualisation: VMware ESXi
• ITSM: ServiceNow

Skills & Experience Required

• Proven capability delivering senior-level (2nd/3rd line) network support
• CCNP and/or Juniper network qualifications
• Excellent troubleshooting, diagnostic, and analytical skills
• Confident customer-facing communication and stakeholder engagement
• Ability to perform effectively under pressure and manage competing priorities

If you have the relevant skills and interested in hearing more about this fantastic contract opportunity, please apply with your latest CV