Solution Architect – Microsoft Dynamics 365 CE | CRM Transformation | Milton Keynes/London – Hybrid | Permanent
If you have spent years architecting Dynamics 365 CE solutions for other people’s roadmaps, this is the role where you own one. A well-established professional body organisation with a significant London presence is looking for a Solution Architect to lead the consolidation of two Dynamics CE instances and shape a multi-year CRM roadmap. There is real complexity here: an over-customised estate, an active NAV to Business Central migration running in parallel, and a technology leadership team that wants an architect who can drive clarity rather than just document it.
The Role
- Own the end-to-end design of Dynamics 365 CE solutions across Sales, Customer Service, and Marketing, with a configuration-over-customisation approach and clear governance from the outset.
- Lead the consolidation of two existing D365 CE instances, including rationalising a heavily customised estate that has evolved beyond its original CRM purpose.
- Architect integration with external platforms using API-first, well-governed data contracts across a complex multi-system environment.
- Provide architectural assurance across the full Dynamics CE lifecycle: security models, RBAC, GDPR alignment, non-functional requirements, and deployment standards.
- Work closely with product owners, BAs, developers, and third-party delivery partners to translate business requirements into scalable, maintainable solutions.
- Contribute to the evaluation of the broader Dynamics roadmap, including Finance and Operations and Field Services modules.
- Evolve the organisation’s Dynamics architecture practice through design patterns, reusable components, and quality gates embedded into CI/CD pipelines.
What We’re Looking For
Must-have:
- 3 to 5 years of hands-on Solution Architect experience focused on Microsoft Dynamics 365 Customer Engagement (CRM).
- Deep functional knowledge of D365 CE modules, particularly Sales, Customer Service, and Marketing.
- Strong Power Platform capability across Power Apps, Power Automate, and Dataverse.
- Proven experience designing API-led integrations using Azure services including Logic Apps, Service Bus, and Dataverse APIs.
- Familiarity with Dynamics ALM practices, solution layering, environment strategy, and CI/CD for Dynamics solutions.
- Experience delivering in agile, multi-stakeholder environments with third-party delivery partners in scope.
Advantageous:
- Background in membership bodies, professional services, or regulated environments.
- Exposure to Dynamics F&O or Business Central alongside CE.
- Experience governing or rationalising an over-customised Dynamics estate.
What’s On Offer
- Competitive salary commensurate with experience
- Milton Meynes office
- A long-term, high-impact brief: estate consolidation, BC migration in parallel, and full roadmap input. Not a business-as-usual architecture role.
- A stable, well-funded organisation with genuine investment in modern technology: Azure, Power Platform, Dataverse, and CI/CD all in active use.
How to Apply
Apply with your CV or reach out directly for a confidential conversation before committing. We’re happy to talk through the detail before you decide whether to put your name forward.
